Industry Track
- p7: Wikis at Work: Success Factors and Challenges for Sustainability of Enterprise Wikis by Jonathan Grudin and Erika Poole
- p8: Model-aware Wiki Analysis Tools: the Case of HistoryFlow by Oscar Diaz and Gorka Puente
- p17: ThinkFree: Using a Visual Wiki for IT Knowledge Management in a Tertiary Institution by Christian Hirsch;John Hosking, John Grundy and Tim Chaffe
Industry Track discussion
There is a two-hour discussion session scheduled for Thursday, July 8. This will be an open discussion about topics related to industry and open collaboration.
What do I mean by Industry?
Focused on the specific needs of enterprises and private companies interested in sharing and promoting their experiences around wikis and open collaboration projects/products/initiatives.
Topics
How are the needs of enterprise different to those of academia and wikipedia?
- Assumption of strong user identity,
- Unity of purpose (for the good of the organization)
- That individuals are willing to share, if culture is right, (need rewards)
- Planning needs
- Operational needs
- Documentation needs
- Semantics, Summarization, BPMS, Adaptive Case Management
- Regulation/compliance,
- Workflow Process and Systems Integration
- Security (and Information Hiding)
Where does a wiki enable new strategic capabilities for Firms?
From the Mundane to the Strategic- Onboarding
- Teaching newcomers what they need
- Teaching the firm what newcomers need and what they can contribute
- Interteam Collaborating
- Blending the Disciplines of different practitioners
- Awareness of capabilties, interests, aspirations of coworkers
- Organizational Agility (the ability to mobilize the forces of the company to respond to economic opportunity)
What needs to be done to get acceptance of a wiki into a firm?
- Concept
- Defined
- Which stakeholders care
- Team
- Defined
- Which stakeholders care
- Problem
- Defined
- Which stakeholders care
- Technology
- Defined
- Which stakeholders care
Which wikis fit well
- Enterprise security
- Enterprise standards
Where do wikis fit among other products used?
- Content Creation
- Survival among CMS, (and boring things like Records Management, Retention Management)