History: Industry Track

Source of version: 5 (current)

!Industry Track
*p7: ((Wikis at Work: Success Factors and Challenges for Sustainability of Enterprise Wikis)) by Jonathan Grudin and Erika Poole
*p8: ((Model-aware Wiki Analysis Tools: the Case of HistoryFlow)) by Oscar Diaz and Gorka Puente
*p17: ((ThinkFree: Using a Visual Wiki for IT Knowledge Management in a Tertiary Institution)) by Christian Hirsch;John Hosking, John Grundy and Tim Chaffe

!Industry Track discussion

There is a two-hour discussion session scheduled for Thursday, July 8. This will be an open discussion about topics related to industry and open collaboration.

What do I mean by Industry?

Focused on the specific needs of enterprises and private companies interested in sharing and promoting their experiences around wikis and open collaboration projects/products/initiatives.

!! Topics
!!! How are the needs of enterprise different to those of academia and wikipedia?
* Assumption of strong user identity,
* Unity of purpose (for the good of the organization)
* That individuals are willing to share, if culture is right, (need rewards)
* Planning needs
* Operational needs
* Documentation needs
** Semantics, Summarization, BPMS, Adaptive Case Management
* Regulation/compliance,
* Workflow Process and Systems Integration
* Security (and Information Hiding)

!!! Where does a wiki enable new strategic capabilities for Firms?
From the Mundane to the Strategic
* Onboarding
** Teaching newcomers what they need
** Teaching the firm what newcomers need and what they can contribute
* Interteam Collaborating
** Blending the Disciplines of different practitioners
** Awareness of capabilties, interests, aspirations of coworkers
* Organizational Agility (the ability to mobilize the forces of the company to respond to economic opportunity)

!! What needs to be done to get acceptance of a wiki into a firm?
* Concept
** Defined
** Which stakeholders care
* Team
** Defined
** Which stakeholders care
* Problem
** Defined
** Which stakeholders care
* Technology
** Defined
** Which stakeholders care

!! Which wikis fit well
* Enterprise security
* Enterprise standards

!! Where do wikis fit among other products used?
* Content Creation
* Survival among CMS, (and boring things like Records Management, Retention Management)

!! Participants
Add your name if you are interested in this session